Privacy Policy

CLS++ Memory ("we", "our", or "us") collects information you provide directly to us when you:

• Create an account or update your profile
• Use our cross-LLM memory services
• Contact our support team
• Subscribe to our newsletter or marketing communications

This information may include your name, email address, company name, billing information, and any conversation context you choose to store through our service.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions

We implement industry-standard security measures to protect your data:

• All data is encrypted at rest using AES-256 encryption
• All data in transit is protected with TLS 1.3
• Regular security audits and penetration testing
• SOC 2 Type II compliance (certification in progress)
• Zero-knowledge architecture for stored memories

Your conversation memories are encrypted with keys derived from your account credentials, ensuring that even we cannot access your raw conversation data.

We do not sell your personal information. We may share your information only in these circumstances:

• With your consent or at your direction
• With service providers who need access to perform services on our behalf
• To comply with legal obligations or protect our rights
• In connection with a merger, acquisition, or sale of assets

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Data portability (receive a copy of your data)
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@clsmemory.io